Maximize uptime with
When you choose Universal Robots you unlock world-class aftercare.
Made for every shape and size of business, whether you've got one cobot or an entire fleet, we'll be here delivering expert advice, remote maintenance, parts, and on-site repairs so you can maximize uptime, every time.
Go proactive and prepare for the unexpected with Service360. Reduce risk and unexpected costs by tailoring a service plan to suit your business.
Choose from our flexible
suite of solutions
01 Remote checks
Quick service no matter where you are. UR experts will review cobot log history files remotely and report on findings, sharing recommendations to optimize robot performance.
02 On-site check
Support when and where you need it. An in-person visit to evaluate robot performance in real-time and report on performance optimization to mitigate potential risks.
03 Uptime plan
A customizable, sustainable plan tailored to your business needs in collaboration with UR. Designed to give you the support you need to resolve service issues in under 2 hours.
Bring cobot expertise in-house. UR and your distributor partner will train your maintenance team to expedite cobot deployments and address potential issues efficiently.
05 Spare parts inventory
Get a customized spare parts inventory based on your business needs and enable your trained engineers to return a robot to production in under 30 minutes.
06 Extended warranty
Extend the standard warranty to mitigate risks and add a proactive remote check to evaluate and optimize robot performance.